Our client is looking for an import coordinator. The candidate must have a positive attitude and a desire to learn and grow. This role will involve dealing directly with clients, therefore the ability to multitask and strong organisational skills is highly desirable.
Import Coordinator -
Main Objectives of this position:
The Customer Service Import Coordinator is the main entry point for all Import related matters and is often the first and main contact that the Customer has with the company.
Effective Communication with Customer through email and telephone.
Handling of customer Queries and “problem” solving aligned to our goal to be No. 1 for Quality.
Vessel Preparation and IGM Filing according to local Customs and Internal Process guidelines.
Oversee and support import vessel preparation and readiness for back office tasks.
Monitor and issue Invoices within the TAT and responsible for complete process handling of the OUFC.
Handling of Credit Notes, Invoice Cancellations with in the control guidelines.
Handling of Free invoicing, and GSC Invoicing Handovers.
End to End process responsibility of Dispute Management
2+ years industry and management experience in transportation industry
Overall expert knowledge of the Import process
Understanding of IGM, Invoicing and Delivery order functions
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